News, views and commentary from the telecoms sector across emerging markets and developing countries worldwide
Showing posts with label Telekom Networks Malawi. Show all posts
Showing posts with label Telekom Networks Malawi. Show all posts

Friday, 18 December 2009

Something to Grin about for Malawi's mobile users?

Tay Grin - star of the African hip hop scene... and Malawi's mobile sector?

It is not with any pleasure that DevelopingTelecomsWatch sometimes observes a country's mobile market and concludes that one of more of its competing cellcos surely seems doomed to fall by the wayside. All such enterprises are doubtless founded in good faith and with the firm intention to reward investors and employees for providing services to customers who will want them. A somewhat recurrent theme of this blog, however, in its first year, has been to wonder aloud about likely market consolidations around the world, and to speculate a little about which actors might be shaken out in any such eventuality.

In March, DTW picked up comments on this topic from MTN CEO Phuthuma Nhleko, spotted in a Financial Times article. Nhleko was quoted as saying that he believes Africa will see a wave of telco sector consolidation in the next 1-2 years, and the article contended that this will result from both new entrants and more established competitors struggling to maintain healthy margins in increasingly crowded markets.

Shortly after this, DTW took a look at some examples of particularly congested competitive environments in Africa, starting with Benin, the continent's 31st largest country in terms of the size of its population. We noted that five mobile operators now compete in a country of just 8 million people.

In the same month, DTW articles asked about the potential for mobile market consolidation in Burundi and in Gabon. By June, the same questions was being asked of Tanzania. A related post the same month zeroed in on Malawi, which might be something of a different case.

In that piece, it was noted that this under-penetrated market (still only 17.47% mobile penetration as of end-December 2009, according to WCIS) may offer a decent opportunity for a new entrant. At present, a duopoly exists, with the country's mobile subscriber base split between Zain's Malawi operation and Telekom Networks Malawi, a cellco in which the country's incumbent fixed line operator Malawi Telecommunications owns a 44% stake. Market share now (as of end-Dec 2009) is as follows: Zain 71.34%; TNM 28.66% (estimated figures, again from WCIS).

The June article on Malawi noted that country's telecoms regulator felt that the services offered by these two operators were at a price point which did not offer a fair deal to consumers. Zain responded by blaming high tariffs on high taxes. The market-leading operator also claimed that as the overall mobile market grows in Malawi, it will be able to lower prices. Zain Malawi's Managing Director Fayaz King explained: "Imagine at Zain, we have mounted a network that could take up to 5 million users but we currently have only 1.5 million customers. We believe that if at least 3 million people started using the Zain network, we could start enjoying the benefits of economies of scale."

The regulatory agency apparently remains unmoved by this line of argument. Aiming to bring down prices and extend service availability to the wider population, the Malawi Communications Regulatory Authority felt that the best course of action was to open the market to a third entrant. As early as April this year, press reports were naming this third entrant - Globally Advanced Integrated Networks, the holder of the G-Mobile brand name.

Does Malawi, then, really offer a good prospect for this third entrant? As discussed back in June, there are reasons to suppose that while there are certainly numerous European countries with populations smaller than that of Malawi sustaining three or more mobile operators, the landlocked southeast African nation might nevertheless offer insufficiently attractive returns for prospective new entrants. While its high population density suggests that mobile coverage could be built out relatively cost-effectively, Malawi is, however, among the world's least developed countries, with a heavily agriculture-dependent economy and with GDP per capita of less than USD 320. Low life expectancy, high infant mortality and a high prevalence of HIV/AIDS all blight the country, with the latter draining the labour force and expected to impact further on GDP in the near future.

However, even in this context, mobile penetration is very low, as we have seen, even when compared with other underdeveloped African economies. So there could be room for one more MNO.

Is GAIN/G-Mobile, though, a likely candidate for success as a third entrant in this environment? Perhaps not.
Due to the economic factors mentioned above, DTW suggested back in June that Malawi might be the kind of market where only MNOs able to leverage the scale and best practices of large groups can prevail and prosper in the long term.

G-Mobile, seemingly not aligned to any such major international telecoms group, certainly does not fit that description.

Who, then, is behind this latecomer to the Malawian mobile scene? The only person connect with the business whom I have seen quoted in the press is one Limbani Kalilani, the company's Vice Chairman. Mr Kalilani appears to be something of a celebrity in Malawi - and is working to become more well known across and beyond Africa. Although he has some track record in the telecoms industry, having set up a wireless payphone company called Phone Yanu, it is in the music world that Kalilani has made his real impact. Better known to his fans as Tay Grin, Mr Kalilani has established himself as a hip hop artist. Here he is in action:





It would be truly admirable if Tay Grin can succeed as both an international music phenomenon and a domestic business success story - more admirable still if it is his indigenous Malawian company that manages to bring the benefits of mobile communications to a larger number of his compatriots than can currently afford the services offered by the two established cellcos. DTW would be instinctively in favour of this form of African empowerment.

Are there already signs, however, that the going will prove as tough as DTW fears? Perhaps.

TeleGeography has recently reported that G-Mobile has admitted it will not be able to meet the 31st December 2009 deadline for the rollout of its network as stipulated by its licence. Instead the company plans to request an extension to the deadline from the regulator, and will make up for the delay by combining rollout phases outlined by the concession. Let's wait and see.

G-Mobile's rivals, meanwhile, are making progress of their own. TNM has launched its W-CDMA/HSDPA network, with Charles Kamoto, head of the cellco's Commercial Services division, saying that the service is initially only available to post-paid subscribers but that prepaid customers will soon have access 3G. Kamoto added: "Most less developed nations do not have this service on board for their customers but in Malawi we are very aggressive, we believe that our customers need quality, they need top-notch services and that is why we had to bring this 3.5G technology."
Share/Save/Bookmark

Saturday, 13 June 2009

Malawi: under-penetrated mobile market offers opportunities for local entrepreneurs?

Talking about Zain seems to be the flavour of the month here at DTW. Following yesterday's piece about the future of the group's African assets, today I'd like to zero in on one of the these, the company's MNO in Malawi, which, according to a recent Cellular News story has clashed with the country's telecoms regulator over plans to lower tariffs.

The Malawi Communications Regulatory Authority apparently wants to open the market up to more networks in order to get a better deal for consumers. Zain, meanwhile partly blames high taxes for the current prices which customers must pay. The cellco also claims that as the overall mobile market grows in Malawi, it will be able to lower prices. Zain Malawi's Managing Director Fayaz King explains: "Imagine at Zain, we have mounted a network that could take up to 5 million users but we currently have only 1.5 million customers. We believe that if at least 3 million people started using the Zain network, we could start enjoying the benefits of economies of scale."


What does the country's mobile market look like, in terms of penetration and in terms of the competitive landscape? According to WCIS, mobile penetration in Malawi stood at just 13.36% (vs. an African average of 39.20%) as of March this year. This market (from an overall population size around 13.9 million) is currently home to a duopoly, with Zain enjoying the lion's share (70.98%) and the remaining subscriptions being owned by Telekom Networks Malawi, a cellco in which the country's incumbent fixed line operator Malawi Telecommunications
owns a 44% stake.

While there are certainly numerous European countries with populations smaller than that of Malawi sustaining three or more mobile operators, the landlocked southeast African country might nevertheless offer insufficiently attractive returns for prospective new entrants seeking to split the market more than two ways. While its high population density suggests that mobile coverage could be built out relatively cost-effectively, Malawi is, however, among the world's least developed countries, with a heavily agriculture-dependent economy and with GDP per capita of less than USD 320. Low life expectancy, high infant mortality and a high prevalence of HIV/AIDS all blight the country, with the latter draining the labour force and expected to impact further on GDP in the near future.


I have reported here more than once a feeling among powerful multinational telecoms groups that Africa will see a wave of market consolidations as smaller players struggle to compete againts better-funded rivals. This feeling has been articulated by MTN CEO Phuthuma Nhleko and by Zain Africa CEO Chris Gabriel in remarks quoted here yesterday. Due to the economic factors mentioned above, Malawi might be the kind of market where only MNOs able to leverage the scale and best practices of large groups can prevail and prosper in the long term.

In line with the regulator's desire for more competition, however, two more mobile networks have indeed been licensed. Or is it just one? I will admit to being a bit confused on that point. This week's Cellular News piece on Zain's clash with the regulatory agency states that "two more networks have been licensed. Globally Advanced Integrated Networks (Gain) expects to launch its network within the next couple of months, while G-Mobile is still waiting to announce a launch date."

An article written in April this year by Gregory Gondwe of BizCommunity, however, refers
to Globally Advanced Integrated Networks as being the holder of the G-Mobile brand name. Gain and G-Mobile? One and the same? Or two separate entities? I am genuinely unsure. Answers, please, from anyone who really understand the Malawi mobile scene...

Whatever the story, the G-Mobile name was mentioned in an April 3rd story from the Informa Telecoms & Media Global Mobile Daily service - this stated that a company named Lilongwe Mobile planed to operate under the G-Mobile brand name. The GMD report quotes the company's Vice Chairman Limbani Kalilani, who says that the new cellco is expected to invest USD 40 million in the first five years of operations. If I've got this right, Mr. Kalilani will be a colourful addition to the ranks of Malawi's mobile sector leaders. As far as I can tell, the G-Mobile Vice Chairman has also established himself as a rap music star (AKA Tay Grin) as well as setting up a wireless payphone company called Phone Yanu.

Can the rapper/enterpreneur and his partners succeed in this mobile enterprise? Let's see. It's worth pointing out that forty million dollars is an extremely modest investment for a mobile network. To put that sum of money into context, consider that Zain Malawi invested ninety million US dollars in 2008-09 just to expand and improve its existing network coverage across the country.


It's churlish not to wish any local entrepreneurs well in their attempts to offer services to their Malawian compatriots. I would personally be surprised, however, if the challenges they face do not turn out to be very considerable.

One cause of optimism, however, for enterprising Malawians looking to get into the telecoms space, could come in the form of the Malawi Communications Regulatory Authority going out of its way to smooth their way into the market. The main thrust of Gregory Gondwe's article is that Gain/G-Mobile (?) is initially expected to pay a smaller levy of audited net operating revenue than the two established MNOs, something about which Zain is reported to have sought "clarification."
Share/Save/Bookmark